Privacy Policy

Blood Tech Diagnostics

Version 1.0 – Date: December 1, 2025

INTRODUCTION

Blood Tech Diagnostics (“we”, “us”, or “our”) is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information whenever you interact with our services.

This Privacy Policy applies to all personal information collected through written, electronic, and oral communication, including your use of our:

  • Website and all webpages linking to this Privacy Policy (the “Site”).

  • Mobile, web, and desktop applications (the “App”, and collectively with the Site, the “Portals”).

  • Interactions through third-party applications, advertising, and partner services that link to this Policy.

  • Interactions through our healthcare consultants, vendors, and labs.

By accessing or using our Services, you consent to this Privacy Policy and our Terms of Use. If you do not agree, please discontinue your use of our Services.

We may update this Privacy Policy at any time. When changes occur, we will update the “Version” and “Date” above and may notify you by email or through notices on our website. Continued use of our Services after updates indicates acceptance of the revised Policy.

Our Services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors without verifiable parental consent.

1. INFORMATION WE COLLECT

We collect personal information that can identify you or relate to you as an identifiable individual. This may include:

A. Information You Provide to Us

This includes any information you submit directly through the Portals, such as:

  • Name, address, email, phone number

  • Account registration information

  • Lab requisitions and health documents

  • Purchase and billing information

  • Correspondence and support requests

  • Survey responses

  • Uploaded forms or medical information

  • User content or reviews posted publicly

Any content posted publicly is shared at your own risk.

B. Information from Third Parties

We may receive information from:

  • Social media platforms

  • Integrated third-party services

  • Partners assisting in providing the Services

This may include your username, profile data, contact information, and content based on your privacy settings.

C. Information Collected Automatically

When you use our Portals, we automatically collect:

  • Browsing behavior and usage patterns

  • Device information (IP address, OS, browser type)

  • Cookies and tracking data

  • Clickstream data

  • Location data if permitted by your device

This helps us improve Services and user experience.

2. COOKIES & TRACKING TECHNOLOGIES

We use cookies, embedded scripts, tracking pixels, and similar technologies (“Tracking Technologies”) for:

  • User authentication

  • Personalization

  • Analytics

  • Security

  • Advertising relevance

Types of Cookies Used

  • Strictly Necessary Cookies – required for service functionality

  • Functional Cookies – remember preferences

  • Analytics Cookies – measure usage

  • Advertising Cookies – deliver relevant ads

You may disable cookies via your browser settings, but this may affect Service functionality.

3. HOW WE USE YOUR INFORMATION

We use personal information to:

  • Provide the Services you request

  • Manage your account and profile

  • Process payments and transactions

  • Communicate updates, notices, and support messages

  • Improve and personalize your experience

  • Send promotional or marketing communications

  • Enforce security, fraud prevention, and legal compliance

  • Conduct analytics and aggregated reporting

  • Enable interactive features

  • Protect our users and business

If you prefer not to receive marketing emails, you may opt out at info@mybloodtech.ca.

4. SHARING & DISCLOSURE OF INFORMATION

We may share your personal information with:

A. Service Providers

Trusted vendors who assist with:

  • Payment processing

  • Hosting

  • Analytics

  • Customer support

  • Lab processing

  • Marketing services

They may use your information only for contracted purposes.

B. Corporate Affiliates

Within our organization for operational purposes.

C. Corporate Transactions

If Blood Tech Diagnostics engages in a merger, sale, or restructuring, user information may be transferred as a business asset.

D. Third-Party Advertisers

With your consent or unless you opt out.

E. Legal, Regulatory & Safety Requirements

We may disclose information to comply with:

  • Court orders

  • Government investigations

  • Health reporting obligations

  • Fraud or safety concerns

We may share aggregated, de-identified information without restriction.

5. MARKETING COMMUNICATIONS

You may manage preferences or unsubscribe by:

  • Adjusting your account settings

  • Clicking “unsubscribe” in any email

  • Emailing info@mybloodtech.ca

Unsubscribing does not affect transactional or service-related communications.

6. ACCURACY, ACCESS & DELETION OF INFORMATION

You may update, access, or correct your information by:

  • Logging into your account

  • Contacting us at info@mybloodtech.ca

Account Deletion

You may request deletion of your account by emailing info@mybloodtech.ca.
We will confirm the request via your registered email before deletion.

Some information may be retained as required by law, regulatory bodies, or for legitimate business purposes.

CONTACT INFORMATION

For questions, corrections, concerns, or privacy-related requests:

Blood Tech Diagnostics
Email: info@mybloodtech.ca